Privacy policy
Your data, handled responsibly.
Understanding our privacy policy
This page sets out how LattaCook looks after your personal information and keeps it safe, along with the rights you have under UK GDPR.

What data we collect.
We collect the information we need to deliver your bookkeeping and MTD support, including your contact details, business information, and any documents you upload through our onboarding forms.

How your data is used.
Your information is used to provide our services, keep accurate records, communicate with you, and meet our legal and HMRC obligations. We never sell your data or use it for marketing.

Your privacy rights.
You have rights over your personal data, including accessing it, correcting it, requesting deletion, or limiting how it’s used. You can contact us at privacy@lattacook.co.uk to exercise any of these rights.
Privacy policy
Last updated: 1 May 2026
This Privacy Policy explains how LattaCook Limited handles your personal information in line with UK GDPR. It sets out what data we collect, why we collect it, how we use it, and the rights you have over your information.
1. Who We Are
LattaCook Limited provides Making Tax Digital support for sole traders and landlords.
Registered office:
LattaCook Limited
898 Wimborne Road
Winton
Bournemouth
BH9 2DW
If you have any questions about this policy or how we handle your data, you can contact us at:
privacy@lattacook.co.uk
2. Purpose of This Policy
This policy explains:
- What personal data we collect
- How and why we use your data
- The legal basis we rely on
- Who we share your data with
- How we store and protect your information
- How long we keep your data
- Your rights under UK GDPR
3. What Personal Data We Collect
We may collect the following information:
- Name and contact details (email address, phone number)
- Information you provide through our contact forms
- Details relating to your Making Tax Digital enquiry
- Technical data such as IP address, browser type and device information
- Cookie data (see our Cookie Policy for full details)
We only collect the information we need to provide our services and respond to your enquiries.
4. How We Use Your Data
We use your personal data to:
- Respond to your enquiries
- Provide information about Making Tax Digital
- Deliver our services if you choose to work with us
- Improve our website and user experience
- Maintain security and prevent misuse
- Comply with legal or regulatory obligations
We do not sell your data or use it for unrelated marketing.
5. Legal Basis for Processing
We process your data under the following lawful bases:
- Legitimate interests – responding to enquiries and running our business
- Contract – providing services you request
- Legal obligation – complying with HMRC or regulatory requirements
- Consent – where you actively agree (e.g., optional cookies)
6. Who We Share Your Data With
We may share your data with:
- Service providers who help us operate our website
- Professional advisers (e.g., accountants or legal advisers)
- HMRC, if legally required
- Technology providers such as email or hosting platforms
We only share what is necessary and ensure all partners meet UK GDPR standards.
We do not sell or trade your personal information.
7. How We Store and Protect Your Data
We take data security seriously. Your information is stored securely using:
- Encrypted systems
- Access controls
- Secure hosting environments
- Regular monitoring and updates
We take all reasonable steps to protect your data from loss, misuse or unauthorised access.
8. How Long We Keep Your Data
We keep your personal data only for as long as necessary:
- Enquiry data: up to 12 months
- Service-related data: up to 7 years (for legal and tax purposes)
- Cookie data: as outlined in our Cookie Policy
After this period, your data is securely deleted.
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent (where applicable)
- Request data portability
To exercise any of these rights, contact us at:
privacy@lattacook.co.uk
10. Cookies
Our website uses cookies to improve your experience and analyse site performance.
For full details, please see our Cookie Policy.
11. Third‑Party Links
Our website may include links to external sites such as GOV.UK or HMRC.
We are not responsible for the privacy practices of these websites.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
privacy@lattacook.co.uk
