Accessibility statement
How you can use this website.
These Terms of Use explain how you may access and use the LattaCook website. By using this site, you agree to these terms. If you do not agree, please stop using the site.
What this statement covers.
This Accessibility Statement explains how we make our website usable for everyone. It outlines the steps we take to support accessibility and where we are continuing to improve.
Why accessibility matters.
We want everyone to be able to use our website with ease, regardless of ability, device, or experience. Accessibility helps ensure our content is clear, simple, and available to all.
Who this applies to.
This statement applies to anyone using our website. Whether you browse with a mouse, keyboard, screen reader, or assistive technology, we aim to provide a smooth and accessible experience.
Accessibility statement
Last updated: 1 May 2026
LattaCook Limited is committed to making our website accessible to as many people as possible. We want everyone to be able to use our site with ease, regardless of technology, ability, or experience.
This statement explains the steps we take to support accessibility and where we are still improving.
1. Our Commitment
We aim to meet the requirements of the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and follow the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.
Our goal is to provide a website that is:
- Clear and simple to navigate
- Easy to read and understand
- Usable with assistive technologies
- Accessible on mobile, tablet, and desktop devices
2. What We Have Done to Support Accessibility
We have taken several steps to make our website accessible, including:
- Using clear, plain‑English content
- Ensuring good colour contrast between text and backgrounds
- Providing descriptive headings and labels
- Supporting keyboard navigation
- Avoiding unnecessary animations or flashing content
- Ensuring forms are easy to use and understand
- Making the layout responsive across devices
We regularly review our content and design to maintain accessibility standards.
3. Areas We Are Improving
We are working to improve the accessibility of:
- Some third‑party tools or embedded content
- Older PDF documents that may not be fully accessible
- Decorative images that may not yet have alternative text
We are actively reviewing these areas and updating them where possible.
4. Reporting Accessibility Issues
If you experience any problems using our website or need information in a different format, please contact us:
privacy@lattacook.co.uk
We aim to respond within 5 working days.
5. Enforcement Procedure
If you are not satisfied with how we respond to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS) for further guidance.
6. Ongoing Review
We regularly review this Accessibility Statement and update it as our website evolves.